Contact Information

ServiceHub

92 Anexartisias Avenue, 3040 Limassol, Cyprus

Phone: +357 25 738 294

Email: info@domain.com

Terms of Service

These Terms of Service govern your use of ServiceHub's website and customer service solutions. By accessing our website or engaging our services, you agree to be bound by these terms. Please read them carefully before using our services.

Effective Date: September 1, 2025
Last Updated: September 15, 2025

Service Usage and Access

1. Acceptable Use Policy

  • Use our website and services only for lawful business purposes and in accordance with these terms
  • Provide accurate and truthful information when submitting contact forms or service requests
  • Respect intellectual property rights and refrain from copying, distributing, or modifying our content without permission
  • Maintain confidentiality of any proprietary information shared during service consultations

2. Prohibited Uses and Activities

  • Engaging in any fraudulent, deceptive, or misleading activities
  • Attempting to gain unauthorized access to our systems, servers, or databases
  • Using automated systems, bots, or scripts to access or interact with our website
  • Transmitting viruses, malware, or other harmful code that could damage our systems
  • Harassing, threatening, or abusing our staff or other users
  • Using our services to compete directly with our business operations

3. Service Access Requirements

  • You must be at least 18 years old or have legal authority to enter into binding agreements
  • Businesses must have legitimate operations and proper authorization to engage our services
  • All contact information provided must be current, accurate, and verifiable
  • You are responsible for maintaining the security of any login credentials we provide

4. Fair Usage Guidelines

  • Website resources should be used reasonably without excessive bandwidth consumption
  • Contact forms and inquiries should be submitted for genuine business purposes only
  • Service consultations should be scheduled appropriately and attended as agreed
  • Communication should remain professional and relevant to business matters

Account Management and Access

5. Account Creation and Management

  • Currently, our website operates without user account registration for general access
  • Service clients receive access credentials for specific project management tools as needed
  • Any provided access credentials remain our property and must be returned upon service completion
  • Account information must be kept confidential and not shared with unauthorized parties

6. Security Responsibilities

  • Users are responsible for maintaining the security of any shared login information
  • Immediately notify us of any suspected unauthorized access or security breaches
  • Use strong, unique passwords for any accounts we create for service delivery
  • Log out of systems when not in active use, especially on shared computers

7. Account Suspension and Termination

  • We reserve the right to suspend access for violations of these terms
  • Service agreements may be terminated by either party with appropriate notice as specified in individual contracts
  • Upon termination, all access credentials must be returned and confidentiality obligations continue
  • Data deletion or transfer will be handled according to our Privacy Policy and applicable laws

8. Multiple Account Policies

  • Creation of multiple accounts for the same business entity requires prior approval
  • Duplicate submissions through different channels may result in processing delays
  • Corporate entities should designate primary contacts for service coordination
  • Shared access among team members should be properly documented and authorized

Service Availability and Modifications

9. Service Uptime and Maintenance

  • We strive to maintain website availability but cannot guarantee 100% uptime
  • Scheduled maintenance will be announced in advance when possible
  • Emergency maintenance may occur without prior notice to address security or stability issues
  • Service level agreements for client services are specified in individual contracts

10. Feature Availability and Updates

  • Website features and service offerings may be updated, modified, or discontinued
  • New features may be introduced to improve user experience and service quality
  • Client notification will be provided for significant changes affecting contracted services
  • Deprecated features will have reasonable transition periods when possible

11. Geographic Restrictions and Availability

  • Our primary service area is Cyprus with potential expansion to other European Union markets
  • Website access is generally available worldwide for informational purposes
  • Service delivery may be limited by local regulations and business licensing requirements
  • International service requests will be evaluated on a case-by-case basis

12. Service Modifications and Updates

  • Service methodologies and processes may be updated to incorporate best practices and new technologies
  • Pricing structures may change with reasonable notice to existing clients
  • Service portfolio expansion or reduction will be communicated through appropriate channels
  • Individual service agreements take precedence over general website terms for contracted clients

Intellectual Property Rights

13. Content Ownership and Protection

  • All website content, including text, images, logos, and design elements, is owned by ServiceHub or properly licensed
  • Unauthorized reproduction, distribution, or modification of our content is prohibited
  • Service methodologies, processes, and documentation remain our intellectual property
  • Client-specific work products and recommendations become client property upon full payment

14. User-Generated Content Rights

  • Information submitted through contact forms remains your property
  • You grant us permission to use submitted information for service delivery and communication purposes
  • Feedback and suggestions may be used to improve our services without compensation obligations
  • Testimonials and case studies require explicit written consent before publication

15. License Grants and Limitations

  • We grant you a limited, non-exclusive license to access and use our website for legitimate business purposes
  • This license does not include rights to copy, modify, distribute, or create derivative works
  • Commercial use of our content requires explicit written permission
  • Service clients receive specific usage rights as outlined in their individual service agreements

16. Copyright and Trademark Notices

  • ServiceHub and associated logos are trademarks owned by our company
  • Respect all copyright notices and attributions displayed on our website
  • Report any suspected intellectual property violations to our legal team
  • Third-party trademarks and copyrights are acknowledged and respected