Contact Information

ServiceHub

92 Anexartisias Avenue, 3040 Limassol, Cyprus

Phone: +357 25 738 294

Email: info@domain.com

Terms and Conditions

This is a legally binding agreement between you and ServiceHub. These Terms and Conditions establish the legal framework governing your relationship with our company, including user obligations, liability limitations, and dispute resolution procedures. By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

Agreement Date: September 1, 2025
Last Revision: September 15, 2025

Legal Obligations and User Responsibilities

1. Compliance with Laws and Regulations

Users must comply with all applicable local, national, and international laws when using our services
Business operations must be legitimate and properly licensed in their respective jurisdictions
Data protection regulations, including GDPR and Cyprus privacy laws, must be observed
Tax obligations and reporting requirements related to business services are the user's responsibility
Industry-specific regulations affecting customer service operations must be maintained

2. Prohibited Activities and Conduct Requirements

Users shall not engage in fraudulent, deceptive, or misleading business practices
Harassment, discrimination, or abusive behavior toward any party is strictly prohibited
Unauthorized access to systems, data breaches, or security violations are forbidden
Users must not use our services for illegal activities or to facilitate unlawful conduct
Intellectual property violations, including unauthorized copying or distribution, are prohibited
False information submission or misrepresentation of business credentials is not permitted

3. Content Guidelines and Restrictions

All communications must maintain professional standards appropriate for business environments
Content shared during service delivery must be accurate and not misleading
Confidential information from other clients or parties must not be disclosed
Users must respect copyright, trademark, and other intellectual property rights
Offensive, defamatory, or inappropriate content is not acceptable in any context

4. Age Restrictions and Authorization Requirements

Individual users must be at least 18 years of age to enter into binding agreements
Business representatives must have proper authorization to engage services on behalf of their organizations
Corporate entities must provide valid business registration and contact information
Legal guardians or authorized representatives may act on behalf of minors for legitimate business purposes

5. Indemnification Obligations

Users agree to indemnify ServiceHub against claims arising from their breach of these terms
Protection extends to legal costs, damages, and expenses resulting from user violations
Users are responsible for actions of their employees, agents, or representatives
Indemnification includes claims related to intellectual property violations by users
This obligation survives termination of the agreement or service relationship

6. Privacy and Data Protection Responsibilities

Users must comply with applicable privacy laws regarding any customer data they handle
Proper consent must be obtained before sharing customer information with ServiceHub
Data security measures appropriate to the sensitivity of information must be maintained
Users are responsible for the accuracy and legality of data they provide to us

7. Third-Party Interactions and Relationships

Users remain responsible for their relationships with customers, vendors, and other business partners
ServiceHub is not liable for disputes between users and third parties
Users must ensure that third-party agreements do not conflict with our service terms
External service integrations are the user's responsibility to manage and maintain

Liability Limitations and Warranty Disclaimers

8. Disclaimer of Warranties

Services are provided "as is" without warranties of any kind, express or implied
We make no guarantees regarding specific business outcomes or customer satisfaction rates
Website availability, functionality, and error-free operation are not warranted
Compatibility with existing systems and processes is not guaranteed
Market conditions and external factors affecting service effectiveness are beyond our control

9. Limitation of Liability

Our total liability for any claims is limited to the amount paid for services in the preceding 12 months
We are not liable for indirect, consequential, or incidental damages of any kind
Business interruption, lost profits, or data loss claims are specifically excluded
Liability limitations apply regardless of the theory of liability (contract, tort, negligence)
Some jurisdictions may not allow certain liability limitations, which may affect these terms

10. Consequential Damages Exclusion

We expressly disclaim liability for any consequential or punitive damages
Lost business opportunities, reputation damage, or competitive disadvantages are excluded
Costs of substitute services or alternative arrangements are not our responsibility
Third-party claims against users are not within our liability scope

11. Force Majeure Provisions

We are not liable for delays or failures due to circumstances beyond our reasonable control
Force majeure events include natural disasters, pandemics, government actions, and infrastructure failures
Cyber attacks, internet outages, and third-party service disruptions are included
During force majeure events, we will make reasonable efforts to minimize service disruption
Extended force majeure periods may result in service agreement modifications or termination

Legal Framework and Dispute Resolution

12. Governing Law and Jurisdiction

These terms are governed by the laws of the Republic of Cyprus
The courts of Cyprus have exclusive jurisdiction over any legal disputes
International commercial law principles may apply to cross-border service agreements
European Union regulations take precedence where applicable
Local laws in the user's jurisdiction may provide additional protections that cannot be waived

13. Dispute Resolution Procedures

Parties should first attempt to resolve disputes through direct negotiation
Mediation through a mutually agreed neutral party is encouraged before litigation
Arbitration may be required for certain commercial disputes as specified in service agreements
Small claims court procedures remain available for qualifying disputes
Class action lawsuits are waived where legally permissible

14. Severability Clause

If any provision is found unenforceable, the remainder of these terms remains in effect
Invalid clauses will be replaced with enforceable terms that achieve similar objectives
Local law variations do not invalidate the entire agreement
Partial invalidity does not affect the binding nature of other provisions

15. Terms Modification Policy

We reserve the right to modify these terms with reasonable advance notice
Material changes will be communicated through website notices or direct communication
Continued use of services after modification constitutes acceptance of new terms
Users who disagree with changes may terminate their relationship with appropriate notice
Existing service contracts may have separate modification procedures

16. Survival of Terms

Confidentiality, indemnification, and liability limitations survive agreement termination
Intellectual property rights and restrictions continue beyond service completion
Payment obligations and dispute resolution procedures remain binding
Data protection and privacy obligations continue as required by law

17. Entire Agreement and Integration

These terms, together with specific service agreements, constitute the complete agreement
Prior negotiations, proposals, or understandings are superseded by this document
Individual service contracts may contain additional or modified terms
Amendments must be in writing and signed by authorized representatives